We aim to provide fast and reliable shipping to all our customers. Below are the details of our shipping policy:

1. Shipping Methods and Times

  • We offer various shipping options, including standard and expedited shipping.

  • Processing times for orders are typically 1-2 business days. Shipping times vary depending on the destination and selected shipping method.

    • Standard Shipping: Estimated delivery time is 5-7 business days.

    • Expedited Shipping: Estimated delivery time is 2-3 business days.

    • International Shipping: Delivery times vary by country and may take up to 15 business days.

2. Shipping Costs

  • Shipping costs are calculated based on the weight of the order and the shipping method selected.

  • Free standard shipping may be available for certain promotions or orders over a specified amount. Please check for any applicable offers.

3. International Shipping

  • We offer international shipping to select countries. International customers are responsible for any customs duties or import taxes applicable in their country.

  • Carina Horizon is not responsible for delays caused by customs processing.

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s status.

5. Address Accuracy

  • Please ensure that your shipping address is accurate and complete. Carina Horizon is not responsible for orders delivered to incorrect or incomplete addresses provided by customers.